Customer Support

Sizing Charts

Men's Shoes*

AU / UK     EUROPE       US

6                      39                  7

6.5                  40                  7.5

7 - 7.5             41                  8 - 8.5

8                     42                  9

8.5 - 9            43                 9.5 - 10

9.5 - 10          44                 10.5 - 11

10.5 - 11         45                 11.5 - 12

11.5 - 12         46                 12.5 - 13

12.5 - 13        47                  13.5 - 14

*Conversions are approximate only for both Men's and Ladies shoes

Shipping & Delivery

 

Please make sure your address is current and that you have considered whether someone will be available to take delivery.  There is a place for you to add a comment in the Checkout where you can provide authority to leave your package.  Make sure it is in a dry and secure location.  Delivery is according to the DHL schedule, usually within 7 days of the date of your order.

 

Shipping Rates (AUD):

Domestic Standard Shipping (up to 2 pairs) $16

Domestic Complimentary Shipping (3 or more pairs) $0

Pick-up (Canberra location) $0

International Shipping to:

US & Canada (up to 2 pairs) $68

Europe (up to 2 pairs)  $78

New Zealand (up to 2 pairs) $40

Asia (up to 2 pairs) $62

Tracking Your Order

 

A tracking number will be provided as all post items are able to be tracked.  We are not responsible for lost packages, this issue should be raised with DHL.





Ladies Shoes*

AU / US      EUROPE
4 - 4.5               34
5 - 5.5               35
6                        36
6.5                     37
7 - 7.5               38
8 - 8.5             39
9                       40
9.5 - 10            41

Returns

 

When trying shoes for the first time, they should be worn on a soft surface to prevent scratches from occurring on their soles, in case of return.  Leather is a natural product, on occasion there are imperfections which are beyond the control of the craftsman and Tengo Tango but will not affect the performance of the shoe. We cannot guarantee a good fit for shoes that have not been tried before purchase, it is assumed if you are ordering on-line, that you know your size.



Payment Information

 

Account Name: Tengo Tango

BSB: 062913

Account: 10838696

Reference: Surname or order number

 

Links

 

Tango classes in Canberra

www.tengotango.com.au

 

             Tango Clothing

 

www.jhearttango.com.au

​
Privacy Policy

 

We will only collect your details for the purposes of selling you a pair of shoes.  They will be kept secure and will not be shared with third parties.  Contact from us will be strictly tango shoe related.