Customer Support

Sizing Charts

Men's Shoes*

AU / UK     EUROPE       US

6                      39                  7

6.5                  40                  7.5

7 - 7.5             41                  8 - 8.5

8                     42                  9

8.5 - 9            43                 9.5 - 10

9.5 - 10          44                 10.5 - 11

10.5 - 11         45                 11.5 - 12

11.5 - 12         46                 12.5 - 13

12.5 - 13        47                  13.5 - 14

*Conversions are approximate only for both Men's and Ladies shoes

Shipping & Delivery

 

Please make sure your address is current and that you have considered whether someone will be available to take delivery.  There is a place for you to add a comment in the Checkout where you can provide authority to leave your package.  Make sure it is in a dry and secure location.  Delivery is according to the DHL schedule, usually within 7 days of the date of your order.

 

Shipping Rates (AUD):

Domestic Standard Shipping (up to 2 pairs) $16

Domestic Complimentary Shipping (3 or more pairs) $0

Pick-up (Canberra location) $0

International Shipping to:

US & Canada (up to 2 pairs) $68

Europe (up to 2 pairs)  $78

New Zealand (up to 2 pairs) $40

Asia (up to 2 pairs) $62

Tracking Your Order

 

A tracking number will be provided as all post items are able to be tracked.  We are not responsible for lost packages, this issue should be raised with DHL.





Ladies Shoes*

AU / US      EUROPE
4 - 4.5               34
5 - 5.5               35
6                        36
6.5                     37
7 - 7.5               38
8 - 8.5             39
9                       40
9.5 - 10            41

Returns

 

When trying shoes for the first time, they should be worn on a soft surface to prevent scratches from occurring on their soles, in case of return.  Leather is a natural product, on occasion there are imperfections which are beyond the control of the craftsman and Tengo Tango but will not affect the performance of the shoe. We cannot guarantee a good fit for shoes that have not been tried before purchase, it is assumed if you are ordering on-line, that you know your size.



Payment Information

 

Account Name: Tengo Tango

BSB: 062913

Account: 10838696

Reference: Surname or order number

 

Links

 

Tango classes in Canberra

www.tengotango.com.au

 

             Tango Clothing

 

www.jhearttango.com.au

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Privacy Policy

 

We will only collect your details for the purposes of selling you a pair of shoes.  They will be kept secure and will not be shared with third parties.  Contact from us will be strictly tango shoe related.

 

 

Prices are exclusive of GST.  10% will be added in the checkout for Australian buyers.

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